As a parent in New York City's school system who doesn't speak English, you have certain rights:

  1. Within the first 30 days of your child's enrollment (or as determined by the Office of Teaching and Learning if your child is already enrolled), the school must identify your primary language and assess if you need help communicating with the school.

  2. Your primary language information should be kept up-to-date by the school.

This regulation covers several languages, including Arabic, Bengali, Chinese, Haitian Creole, Korean, Russian, Spanish, and Urdu.

You are entitled to free language assistance services, including:

  1. Translation of Critical Documents: These documents cover essential topics related to your child's education. If the school cannot provide a document in your language, they should include a cover sheet in your primary language explaining how to request free translation.

  2. Interpretation Services: These can be on-site or over the phone, depending on availability. They are available at citywide meetings and other relevant events.

  3. Notices: You should receive a "Bill of Parent Rights and Responsibilities," which includes information about translation and interpretation services. Also, there should be clear signs in the most prominent languages stating that interpretation services are available.

To access these services, contact your child's school, and remember that translation services are available through your local school. The Translation Unit of the Department of Education provides these services. For more information, you can visit the Department of Education's website or dial 311.

Understanding your rights as a non-English-speaking parent can help ensure effective communication with your child's school.

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Last Reviewed: November 5, 2023