LawHelpNY.orgNew York

What we do, powered by Pro Bono Net, is an online tool for helping low-income New Yorkers solve their legal problems. Our mission is to provide and promote access to high-quality online information about:

  • Free legal services throughout New York State
  • Legal rights in a broad range of substantive areas
  • The New York State court system
  • Advocacy groups, government offices and social service organizations that help low-income New Yorkers

We are committed to helping low-income and other vulnerable New Yorkers achieve equal access to justice by providing information that is user-friendly in English, Spanish and other languages.

What we offer is New York's only comprehensive source of legal referral information and includes:

  • More than 600 free legal service projects and organizations with their contact and intake information
  • More than 3,500 Know Your Rights and self-help resources covering 11 areas of law
  • Information about the Court system
  •, a Spanish mirror website
  • Legal rights resources in more than 30 languages
  • LiveHelp, a real-time chat service that helps users find the legal help they need

Who we are is a collaborative project of: Team

Veronica N. Dunlap, Esq., MBA, New York Program Director

Veronica N. Dunlap, is the New York Program Director at Pro Bono Net where she spearheads LawHelpNY and related technology initiatives that empower New Yorkers in need to resolve their legal problems and strengthen the work of advocates serving them. In addition, she is a volunteer attorney with NYCLA on a project aimed at restoring the civil rights of people with criminal convictions. Prior to joining PBN, Veronica served as the Director of Strategic Initiatives at the National Network for Safe Communities at John Jay College where she designed and implemented projects that aimed to reduce bias in policing, and managed communications and digital strategies. Before law school, Veronica performed on stages around the world as a classically trained dancer. She is a proud graduate of both George Washington University, where she received a B.A. in International Affairs and Fordham University School of Law where she received her Juris Doctor & M.B.A. in Finance. Veronica received the 2016 Heroine of Excellence Award for her work in social justice advocacy, and is a 2017 Council of Urban Professionals Fellow. Further, Veronica received the 2019 New York County Lawyer’s Association Pro Bono Honors Award for her dedication to public service and the 2020 Outstanding Woman Lawyer in Public Service Award from the National Bar Association.

Tim Baran, Technology Innovations Manager

Tim joined LawHelpNY in June 2018. His two-decade journey in the legal space has taken him from the Federal Courts to Law Firm Library Director to Legal Tech Ambassador to Legal Marketing. He works closely with legal services and community based organizations, and manages initiatives that leverage technology and LawHelpNY’s online resources to expand access to legal assistance for low-income and vulnerable communities and strengthen collaboration within the civil justice sector in New York. His LawHelpNY work with Pro Bono Net engages his passion for access to justice and love of community. He’s an avid podcaster - listening and hosting - but please don’t hold that against him. Tim likes to travel but loves coming back to Manhattan, his home for more than 20 years. 

Anne O'Grady, Esq., Senior Advisor

Anne is a family and immigration lawyer practicing in New York City.  She has been working with LawHelpNY since its founding in 2001.

Aimee Latorre, Esq., LiveHelp Coordinator

Aimee Latorre joined LawHelpNY in February 2018. Aimee previously worked as an Associate at Kasowitz, Benson, Torres & Friedman LLP & Coudert Brothers LLP, with a focus on commercial, employment and bankruptcy-related litigation.  Aimee is a Certified Mediator, and throughout her private practice actively engaged in pro bono work including immigration matters, as well as serving as a community and court mediator.  Aimee received her J.D. from the University of Pennsylvania Law School, and B.A. in Political Science from Fordham College at Rose Hill.  Aimee is based in New York City.

Wantee Ramkaran, LiveHelp Program Associate

Wantee joined LawHelpNY in May 2020 as a LiveHelp Program Associate. She received her J.D. from Touro College, Jacob D. Fuchsberg Law Center in 2020, and B.A. in Political Science from Queens College, City University of New York in 2017. As a law student, Wantee began volunteering with LawHelpNY in October 2017. As a LiveHelp volunteer, Wantee found her passion for using her law degree to assist disadvantaged individuals in our community and expanding legal access to justice. She is grateful for the opportunity to begin her law career at LawHelpNY.

Dennis Brink, Americorps VISTA

Dennis joined LawHelpNY as an Americorps Vista Volunteer in August. Dennis offers administrative support for LiveHelp and performs outreach in Central and Western New York. He graduated from Arcadia University in 2016 with a Bachelor’s Degree in Global Legal Studies and a minor in International Studies. Dennis is based out of the Legal Assistance of Western New York office in Geneva, New York.

Taylor Goetzinger, Website Administrator

Taylor joined in May 2017.  As the website administrator, Taylor updates and maintains the site's content, ensuring that the legal information and referral information we offer is accurate and trustworthy. Taylor previously worked at Legal Assistance of Western New York as a staff paralegal. Taylor graduated from Cornell University with a B.S. in Policy Analysis and Management, including concentrations on Social Welfare Policy and Inequality Studies. Taylor lives in Watkins Glen, New York.

Ari Rivera, Program Associate

Ari joined the LawHelpNY team in January 2020, with a background in arts administration, arts education, and human resources systems implementations. She is passionate about digital and physical way-finding with a focus on accessibility, and loves all things transit. Ari’s interest in social justice topics spring from seeing the effects of disaster response and healthcare mismanagement on local communities, particularly following Hurricane Sandy in 2012. Outside of her Pro Bono Net work, Ari likes to see contemporary prints & textile shows and remain largely unhelpful at trivia nights. She is based in New York City.



LawHelp Iconography

LawHelp Iconography is derived from Google’s Material Design Icons, which are available under the Apache License v2.0, with the exception of the “Statue of Liberty” icon, which is licensed from under the Creative Commons Attribution-NoDerivs 3.0 Unported License. Social media icons sourced from FontAwesome under under a Creative Commons 3.0 License.