LawHelpNY is committed to your privacy. It is important to us.
This site uses Comm100 to provide LiveHelp chat services on this site.
Comm100 collects information, such as:
information about the computer, browser, and Internet Service Provider that you use,
the date and time when you visit, and
the pages on LawHelpNY.org that you visit.
Please only use this tool to ask for help finding information on the site or to describe in general terms the kind of legal information you are looking for. LiveHelp operators cannot act as your lawyer and if you tell them details about your legal situation in a chat, they may not be able to keep those details confidential from other people involved in your situation, depending on the legal rules in your location.
We do not sell, trade, or rent your personal information to others. LiveHelp staff may use the information:
to train Web site specialists,
to evaluate LiveHelp,
to report on the project's success, and
to perform other administrative tasks.
We will remove your name, email address, and other information that someone could use to identify you before we use the information. We will only use your email address if you have given us permission to contact you later or requested that a transcript of your chat be emailed to you.
Do we share the information we collect online?
No, we do not share any identifying information about you unless we are required by law to share.
LawHelp.org/NY uses use Google Analytics to gather usage statistics. LawHelp.org/NY will use the information gathered to improve web services for its users. Google Analytics employs cookies to define user sessions, which allows for the collection of important data about how our users are using LawHelp.org/NY. Google Analytics uses only first-party cookies for data analysis. This means that the cookies are linked to the LawHelp.org/NY website domain(s), and Google Analytics will only use that cookie data for statistical analysis related to your browsing behavior on the LawHelp.org/NY websites. According to Google, the data collected cannot be altered or retrieved by services from other domains. If you choose, you can opt out by turning off cookies in the preferences settings in your browser. For more information on Google Analytics, please visit Google’s web site.