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New York City Financial Justice Hotline

Who We Are

The NYC Financial Justice Hotline, operated by New Economy Project, provides free information, legal advice, and referrals to low-income NYC residents on a range of financial justice issues, including abusive debt collection; unfair bank practices; credit reports and tenant screening reports; prepaid debit cards and payroll cards; payday loans, check cashers, and pawn shops; and sending money home (remittances). 

The hotline does NOT provide information on bankruptcy, foreclosure prevention, small claims court cases, or debt consolidation.

New Economy Project's website features know-your-rights information on defending against creditor lawsuits, debt collection, credit reports, payday lending, and immigrants' banking rights. Visit

Request Assistance Online

To request assistance online, visit

Who We Serve

  • New York City (all 5 NYC boroughs)
Additional Service Area Info
If you are from outside NYC, please do not call the hotline. Visit or for referrals to legal services in your area.
Language(s) Spoken
  • French / Français
  • Spanish / Español
Your family's income should be at or below the following percentage of the federal poverty level
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Does this organization provide access for the hearing impaired?

Type of Help

This group provides the following types of services based on your legal needs and its resources:
  • Brief Advice
  • Self-Help Materials
Description of Services

We also provide information and referrals and help with Pro Se documents.

General Contact Information

New York City Financial Justice Hotline
121 W. 27th Street (map)
Suite 804
New York, NY 10001
(212) 925-4929
(212) 925-2092
Last Review and Update: Apr 15, 2022

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