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Community Health Advocates

http://communityhealthadvocates.org

Who We Are

Community Health Advocates (CHA), a program of the Community Service Society, provides free and confidential individual counseling and educational community presentations to individuals, families, advocates and providers about health insurance in New York State.

Our network of community-based organizations and small business serving groups help New Yorkers access the health care they need, understand their health insurance options, and how the health care system works.

We help all New Yorkers: the privately insured, publicly insured, and uninsured.

We can help you:

  • Understand how to use your health insurance
  • Resolve medical billing and debt issues
  • Dispute coverage denials and eligibility determinations
  • Get the most from your coverage (get prior authorizations, access specialists, and out-of-network services when needed)
  • Access affordable health care services and hospital and prescription financial assistance programs
  • Understand how small business owners can offer health insurance and get health insurance tax credits
  • Understand the health insurance tax credit reconciliation process

 

Who We Serve

Area(s)
Statewide
Circumstances and languages in which interpreters are provided

We can provide interpreters for any language.

Is this organization accessible by wheelchair?
YES
Does this organization provide access for the hearing impaired?
YES

Type of Help

This group provides the following types of services based on your legal needs and its resources:
  • Full Legal Representation
  • Self-Help Materials
  • Brief Advice
Description of Services

New York State designated Community Health Advocates (CHA) as the state’s health care consumer assistance program in 2010.

Since then, CHA has helped over 300,000 consumers and small businesses obtain health care services, understand their health insurance and make it work for them.

How to Get Help

You can contact this organization by:

Phone +

Phone Number
888-614-5400
Hours
Monday
9 a.m. to 4 p.m.
Tuesday
9 a.m. to 4 p.m.
Wednesday
9 a.m. to 4 p.m.
Thursday
9 a.m. to 4 p.m.
Friday
9 a.m. to 4 p.m.
Documents

You should have ready any notices, medical bills, and insurance ID cards.

Information

Please call for help during our regular business hours.

Walk-in +

Address
633 3rd Ave (map)
Floor 10
New York, NY 10017
Hours
Monday
9 a.m. to 4 p.m.
Tuesday
9 a.m. to 4 p.m.
Wednesday
9 a.m. to 4 p.m.
Thursday
9 a.m. to 4 p.m.
Friday
9 a.m. to 4 p.m.
Documents

Bring with you any notices, medical bills, and insurance ID cards.

Information

We accept walk-in's during our regular business hours.

General Contact Information

Address
Community Health Advocates
633 3rd Ave (map)
Floor 10
New York, NY 10017
Toll Free
888-614-5400
Website
http://communityhealthadvocates.org
Email
Last Review and Update: Jul 15, 2019

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