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New York Legal Assistance Group (NYLAG): Evelyn Frank Legal Resources Program

Who We Are

The Evelyn Frank Legal Resources Program (EFLRP) is a small legal program within the New York Legal Assistance Group (NYLAG).  EFLRP has five full-time attorneys and three paralegals.  For the general public, EFLRP maintains an informational website, click here to open NY Health Access.

We also operate a hotline for advice and information about access to Medicaid eligibility, Medicaid home care, long-term care, and prescription drug benefits. The hotline provides limited direct legal services in health care- and home care access to New York City residents. 

EFLRP conducts professional Continuing Legal Education programs to teach advocacy techniques to legal and social services professionals in these areas.

How to Get Help

At this time we are offering remote services. To get help, please call (212) 613-7310 during our intake hours Monday and Wednesday from 10am-2pm. You can also email requests for advice and information, but NOT for direct representation, to

You are also encouraged to contact our NY COVID-19 Legal Resource Hotline Mon-Fri from 10am-1pm via (929) 356-9582, which can offer advice concerning public benefits. When leaving a message, please leave your name, the best number to call you back, and a description of your issue. We will call you back within two business days.

Who We Serve

  • Bronx County
  • Kings (Brooklyn) County
  • New York (Manhattan) County
  • New York City (all 5 NYC boroughs)
  • Queens County
  • Richmond (Staten Island) County
Language(s) Spoken
  • Spanish / Español
Circumstances and languages in which interpreters are provided

Will provide interpreters for hotline callers.

Income Guidelines

Priorities are low-income seniors and people with disabilities.

Is this organization accessible by wheelchair?
Does this organization provide access for the hearing impaired?
Eligibility Restrictions

For help, you must be a senior or a person with a disability.

Type of Help

This group provides the following types of services based on your legal needs and its resources:
  • Full Legal Representation
  • Brief Advice
Description of Services

Brief advice/consultation to all callers; accepts matters for representation on a case-by-case basis using many factors, including financial status and type of issue

We will not provide services in matters involving Medicaid for children, Child Health Plus or PCAP.

Advocacy training for social workers and other professionals on Medicaid, Medicare Part D and other topics, and client and family educational sessions on Medicare Part D.

General Contact Information

New York Legal Assistance Group (NYLAG): Evelyn Frank Legal Resources Program
7 Hanover Square, 18th Floor (map)
New York, NY 10004
(212) 613-7310
Last Review and Update: Apr 20, 2020

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