The law protects people who are transgender, non-binary, intersex, or gender nonconforming and need shelter in New York City. The Department of Homeless Services runs the shelters. They must be safe and welcoming for trans people - it's the law.

This guide explains how to get into the shelter system and your rights at the shelters:

  • You can choose where to stay based on your gender identity.
  • You can use your preferred name and pronouns.
  • You have the right to safe bathrooms.
  • You can keep your gender-affirming items like binders, and take your hormones.
  • If you don't feel safe or comfortable, you can ask to move to a different shelter.

The guide also tells you how to file complaints if staff or other residents aren't treating you right, and gives you phone numbers for organizations that can help you.

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Last Reviewed: July 30, 2025