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Format
Videos
Learn the basics (5)
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How do I get access to my clinical records?
You have a right to access your own clinical records. This resource has answers to questions you may have about accessing these records. Content Detail
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Your Rights as a Hospital Patient in New York State
This booklet covers many different topics relating to the rights of hospital patients. Content Detail
- Read this in:
- Spanish / Español
I am dealing with debt from medical bills (1)
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Know your rights when you are facing medical debt
This video explains your rights as a patient when paying for healthcare and how to avoid medical debt. Content Detail
Health insurance rights (3)
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Your Rights as a Health Insurance Consumer
A fact sheet put out by the New York State Insurance Department about the basic rights of health insurance consumers, including information on how to file a complaint against your health insurance company. Content Detail
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Getting Your Health Plan to Cover Your Prescription Medications
What steps to take if your health plan does not cover prescription drugs that you need, and what your legal rights are in such a case. Content Detail
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Your Healthcare Rights: Trans Adults in New York City
This resource provides a general overview of the healthcare rights of trans adults residing in New York City. Content Detail
- Read this in:
- Spanish / Español
I want to file a complaint (1)
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Your Guide to Reporting Problems to FDA
This resource provide tips for reporting any adverse effects after using a medical product, or other problems with any products that they regulate. Content Detail
- Read this in:
- Spanish / Español
Medical emergencies and services (1)
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Ambulance Patients' Bill of Rights
Rights of Ambulance Patients in New York State. Content Detail
Medical records, privacy issues (5)
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Your rights under HIPAA: The Privacy Rule
Information on medical records and your right to privacy, including what types of diseases must be reported by law. Content Detail
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HIV Reporting and Partner Notification - What You Need to Know about the Law
A summary of the law about notifying your partner if you have for HIV or AIDS, and also, when and how information about your HIV/AIDS status can and cannot be reported or shared with others. Content Detail
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Do I Have the Right to See My Medical Records?
Rights to see medical records of physicians and hospitals Content Detail
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You and Your Health Records - State form for appealing denial of right to see your health records
State Form 1989 and instructions for filing the form to appeal if your health care provider refuses you access to see your health records. Content Detail
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I want to know more about accessing records and Jonathan’s Law
This webpage from New York State Justice Center for the Protection of People with Special Needs answers questions about Jonathan's Law. Jonathan's Law allows access to treatment records, incident reports, and allegations and investigations into abuse and mistreatment. Content Detail
- Read this in:
- Spanish / Español
I am planning a funeral (3)
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A Consumer's Guide to Arranging a Funeral
This link will take you to a page on the NY Department of Health website written to help you find helpful information and learn about your rights if you are planning a funeral. Content Detail
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A Guide To Burial Assistance And Funeral Planning For New Yorkers In Need
This guide for residents of New York City only provides information on burial assistance and funeral planning for families and friends of poor persons who have died, and for social workers and others involved with making burial arrangements for poor people. Content Detail
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Paying Final Respects: Your Rights When Buying Funeral Goods And Services
This resource provides valuable information when purchasing funeral goods and services. Content Detail
- Read this in:
- Spanish / Español
Reporting problems or making a complaint (2)
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Your Guide to Reporting Problems to FDA
This resource provide tips for reporting any adverse effects after using a medical product, or other problems with any products that they regulate. Content Detail
- Read this in:
- Spanish / Español
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How to File a Health Information Privacy Complaint with the Office for Civil Rights
If you believe that a covered entity violated your (or someone else's) health information privacy rights or committed another violation of the Privacy Rule, you may file a complaint with OCR. OCR can investigate complaints against covered entities related to the Privacy Rule. Content Detail
Rights of transgender people (2)
I identify as LGBTQ (1)
I need an interpreter (2)
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If you do not speak English and go to a New York City agency you are entitled to free language assistance
Learn more about what services you are entitled to and the New York City agencies that must provide them. Content Detail
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Know Your Rights! NY State's New Hospital Language Assistance Regulations
If your ability to communicate in English is limited, or if you are hearing- or vision-impaired, you have a right to free communication assistance. Learn what hospitals need to do. Content Detail
Young people and health-related rights (1)
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Your Healthcare Rights: Trans Youth in NYC
This resource provides a general overview of the healthcare rights of trans youth residing in New York City. Content Detail
- Read this in:
- Spanish / Español
Your rights and protections when receiving medical assistance (3)
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Your Rights as a Hospital Patient in New York State
This booklet covers many different topics relating to the rights of hospital patients. Content Detail
- Read this in:
- Spanish / Español
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New York Patients' Bill of Rights
Key rights of hospital patients in New York State Content Detail
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How to Choose the Right Physician. How to Tell Us if You Don't
This fact sheet contains information on when to file a complaint against a doctor and how the complaint process works. Content Detail
Your rights and protections while living in a nursing home or VA hospital (3)
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VA patient and nursing home residents rights and responsibilities
Your basic rights and responsibilities as a patient or resident of a VA medical facility/nursing home are outlined in this document Content Detail
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Your Rights as a Nursing Home Resident in New York State and Nursing Home Responsibilities
Your Rights as a Nursing Home Resident in New York State and Nursing Home Responsibilities, including rights on admission and right to notice and hearing before discharge, rights on quality of care, finances, etc. Content Detail
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When Your Adult Home is Inspected
The rights of residents of "adult homes" or "adult care facilities" to participate in the annual inspection of their home by state health officials. Content Detail
Your rights as a worker dealing with a medical problem (1)
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How can I take time off work to care for a family member?
The Family and Medical Leave Act (FMLA), a federal law, provides certain employees in all states up to 12 weeks of unpaid leave per year to care for themselves, a sick family member (limited to a spouse, child or parent), or a new child without losing their jobs or health care insurance. Content Detail
