How to get help with food, health care, and cash assistance in New York

There are programs that can help with your basic needs like food, health care, cash, and housing.

Since each program has different rules, it's worth applying or checking to see if you qualify.

Be aware: Most of these programs have strict rules and a long, complicated application process with a lot of paperwork. It is designed to discourage people.  Keep trying, even if you're denied the first time.

Where to apply

If you live outside New York City

Use the MyBenefits website to apply for help with:

• Food (SNAP - the Supplemental Nutrition Assistance Program/food stamps)
• Health care (Medicaid)
• Cash (Temporary Assistance) (cash assistance)
• Other benefit programs

How MyBenefits works:

1. Create an account on the MyBenefits website
2. Fill in your information
3. Upload documents
4. Track the progress of your application
5. After you're approved, use the website to check your benefits and make changes

If you live in New York City

Go to ACCESS NYC to apply for benefits and learn more about government benefits in NYC.

Tips for a successful application

Keep detailed records

When dealing with the Department of Social Services (DSS), always:

• Take notes: Write down dates, topics discussed, and names of DSS workers you talk to. This is important because conversations may not be saved in your DSS records, and it can be hard to remember details later.
• Keep copies: Save all paperwork, including envelopes (these help prove timelines if there are mistakes)
• Send things in writing: Use paper mail or online platforms like MyBenefits or the NYDocSubmit app so you have a clear record

Submit documents the right way

Best ways to send documents to DSS:

• Upload through MyBenefits website
• Use the NYDocSubmit app
• Mail paper copies (keep your originals)

This creates a clear record of your communication and proves you submitted documents on time.

Remember

• You can request more time if you need it
• You can ask for help from DSS staff
• You have the right to a Fair Hearing if you can't fix a problem with DSS representatives. This lets you present your case to a judge and protect your benefits.