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Format
Learn the basics (14)
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Temporary Assistance
General information from the NYS Office of Temporary and Disability Assistance on what is public assistance, who may be eligible, and how to apply. Content Detail
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Public Benefits
This manual, updated in 2013, has detailed information about the current welfare law, including Medicaid. Content Detail
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Public Assistance and Liens
The Department of Social Services (DSS) can require you to sign a lien if you own a home and receive public assistance, but not food stamp benefits, child care assistance, and or HEAP. Content Detail
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- Spanish / Español
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Can My Boyfriend Live with Me If I Get Welfare?
The welfare office cannot restrict who lives with you, but you have an obligation under the law to give them "complete and accurate" information about who lives with you and how you are related. Content Detail
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- Spanish / Español
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Do you need help paying your heating bill?
This pamphlet provides information on resources in Ulster County that can help you if you are having a hard timing paying your heating bill. Content Detail
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Public benefits legal information letters
Informational letters that cover many public benefit topics Content Detail
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If the Department of Social Services is Investigating You
Know your basic rights when under investigation from Department of Social Services (DSS). Read More
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- Spanish / Español
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A guide to emergency assistance, special grants and ongoing financial help
This guide provides information on emergency assistance for utility bills, rent, shelter, security agreements, furniture, and pregnancy. It also has info on visitor allowances, housing for people with AIDS or HIV, restaurant allowances, help with camp fees, furniture and clothing replacement, home repairs, temporary assistance, food stamps, Medicaid, and more. Content Detail
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Applying for Public Assistance
This article presents the steps of applying for public assistance, including what to do if your application is denied. Content Detail
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- Spanish / Español
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Drug and Alcohol Treatment and Welfare Benefits
If your local Department of Social Services (DSS) believes that you may have a problem with drug and or alcohol abuse, they can refer you for an evaluation. Content Detail
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- Spanish / Español
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Immigrants’ rights to public benefits
Learn about what benefits you may qualify for. Content Detail
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- Spanish / Español
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Protecting your benefits
Learn how you can prevent problems that could arise with your public assistance by reading this article. Content Detail
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- Spanish / Español
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Public Assistance and Child Support
Frequently asked questions about public assistance and child support. There are exceptions to the child support cooperation requirement - click here to find out more. Content Detail
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- Spanish / Español
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Public Assistance and Work Requirements
Frequently asked questions about public assistance and work requirements. Content Detail
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- Spanish / Español
Who is eligible for public benefits? (1)
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A guide to emergency assistance, special grants and ongoing financial help
This guide provides information on emergency assistance for utility bills, rent, shelter, security agreements, furniture, and pregnancy. It also has info on visitor allowances, housing for people with AIDS or HIV, restaurant allowances, help with camp fees, furniture and clothing replacement, home repairs, temporary assistance, food stamps, Medicaid, and more. Content Detail
Recertification (1)
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How Do I Recertify for Public Assistance
In this 3-page overview, learn what "recertification" is, how often you need to recertify, and what to expect in the face-to-face interview. You will also learn about what happens if you do not recertify. Content Detail
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- Spanish / Español
Forms and tools (3)
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myBenefits!
The fast and easy way to find out about many health and human services programs and how to apply for them - anytime and anywhere. Content Detail
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- Spanish / Español
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Application Forms for Public Assistance and Other Social Service Programs
Click here to get forms to apply for all types of public assistance and other programs in many languages. Content Detail
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ACCESS NYC
ACCESS NYC is a free service that can help you find out if you are eligible for over 30 benefit programs. Read More
Emergency assistance for rent (1)
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What is emergency assistance and how can I get it?
A description of emergency financial assistance programs both for households that receive public assistance, and those that do not. Read More
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- French / Français
Fair hearings (5)
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Fair Hearing
General information on fair hearings, including when and how to ask for one. Content Detail
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- Spanish / Español
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How To Win Your Fair Hearing
Information on how to prepare and win your fair hearing. Content Detail
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Frequently Asked Questions About Fair Hearings
This fact sheet from the government answers many questions about fair hearings, including how to request one and what happens next. Content Detail
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FAIR HEARING REQUEST FORM
This form can be used to request a Fair Hearing. You have a right to request a Fair Hearing to challenge virtually any action (or lack of action) that the Social Services agency takes on your request for benefits (welfare, food stamps, HEAP, child care, Medicaid, and other programs). You also have a right to request a Fair Hearing if Social Services makes a change to benefits that you already get, and you disagree with that change. Content Detail
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Denials / Appeals Process
If you are denied emergency assistance, on-going benefits or special grants you can appeal the denial if you believe it was wrong. You appeal the denial by requesting a Fair Hearing. Content Detail
Homeless (1)
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National Call Center for Homeless Veterans
HOMELESS VETERAN in NEED of HELP? Call 1-877-4AID VET (1-877-424-3838) The Department of Veterans Affairs' (VA) has founded a National Call Center for Homeless Veterans hotline to ensure that homeless Veterans or Veterans at-risk for homelessness have free, 24/7 access to trained counselors Content Detail
How to file a complaint (2)
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How to file a discrimination complaint with the Office For Civil Rights
If you believe that you have been discriminated against because of your race, color, national origin, disability, age, sex or religion by a health care or human services provider (such as a hospital, nursing home, social service agency, doctor's office, pharmacy, children's health program, alcohol and drug treatment center, adoption agencies) or by a State or local government health or human services agency, you may file a complaint with the Office for Civil Rights (OCR). Content Detail
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Article 78 Proceedings – How to Appeal an Agency Decision
If you disagree with an agency decision, you can appeal the decision to the New York courts. You can do so by bringing an “Article 78 Proceeding.” Read more here. Content Detail
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- Spanish / Español
Public assistance for homeless people (2)
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Homeless: Family Services
Information from the City for homeless families on where to go for help, who is eligible for assistance and what to bring. Content Detail
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Homeless: Single Adult Services
If you are a single adult that is currently homeless in need of shelter, visit this page to find out where to go, what to expect, and how to get a hospital referral should you need one. Content Detail
Benefits while working (1)
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Public Assistance Transitional Benefits
Overview of transitional benefits, who qualifies, and what to expect when applying for these benefits. Content Detail
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- Spanish / Español
Public benefits and domestic violence (3)
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How to know if you are a victim of domestic violence and ways to stay safe
This information is intended to help you determine if you are a victim of domestic violence and learn ways to keep you and your family safe, including temporary assistance from the New York Office of Temporary and Disability Assistance. Content Detail
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Public Benefits and Domestic Violence in New York State
The answers to frequently asked questions about special rules or protections if you are applying for public benefits and are a victim of domestic violence. Content Detail
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Fact sheet on public benefits for victims of domestic violence
When you apply for public benefits, the caseworker should ask if you are a victim of domestic violence. If you enter yes, he or she will assign you to a Domestic Violence Liaison. Follow this link to read more. Content Detail
- Read this in:
- Spanish / Español
Getting an interpreter (2)
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Do you have trouble speaking and understanding English?
If you have trouble speaking and understanding English, know your rights! Content Detail
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Do you have trouble with English? Are you unable to to speak, read, write, or understand English well?
Did you know federal agencies and organizations that get money from the federal government have to provide reasonable services to assist you? Learn more. Content Detail
Work rules, work requirements and sanctions (1)
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How do I Keep from Losing my Public Assistance Benefits because of Work Assignment Sanctions?
In this 3 page overview, learn how you get a work assignment, what can happen if miss your work assignment, whether school counts as a work activity and what to do if you have children. You will also learn what to do if you cannot work or if you disagree with a decision by the NYC Human Resources Administration (HRA). Content Detail
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- Spanish / Español
Youth (1)
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Public Benefits for Minors and Emancipated Youth
This booklet provides information on how 16-20 year olds can open up their own welfare case with the Human Resources Administration (HRA). Content Detail
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- Spanish / Español
More information (1)
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Article 78 Proceedings – How to Appeal an Agency Decision
If you disagree with an agency decision, you can appeal the decision to the New York courts. You can do so by bringing an “Article 78 Proceeding.” Read more here. Content Detail
- Read this in:
- Spanish / Español
