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Learn the basics (2)+

Complaints against a business (1)+

Identity theft and fraud (7)+

  • Discount Cards are not Health Insurance!

    This resource provides a warning to all residents who have purchased or have considered purchasing "discount cards" that are marketed as if they are health insurance plans. The advertisements for discount plans appear everywhere – on telephone poles, in elevators, on unsolicited faxes and in spam e-mails. They all boast low monthly rates and provide a contact number for information. Unfortunately, if additional details are provided, they do not always tell the full story. Read More

  • Fraud Against Seniors

    The FBI’s Common Fraud Schemes webpage provides tips on how you can protect yourself and your family from fraud. Content Detail

    Federal Bureau of Investigation
  • How to Report Medicare Fraud

    This resource provides an overview of steps you can take to report Medicare fraud. Content Detail

    United States Centers for Medicare and Medicaid Services
    Read this in:
    Spanish / Español
  • Identity Theft

    This resource provides facts about identity theft and how you can recognize the signs if you suspect that you have become a victim of this. Read More

  • Just Say No! to Senior Scams

    This resource explains what Seniors must be on the look out for in order to avoid scams. Read More

    Consumer Action
  • Protecting Older Americans From Telemarketing Scams: A Quick Guide for Advocates

    This article provides a list of common telemarketing scams as well as provides practical steps to prevent or remedy telemarketing fraud. Read More

    National Consumer Law Center
  • U.S. Postal Inspection Service

    If your mail is stolen or if a criminal has fraudulently changed your address, you can contact the U.S. Postal Inspection Service and report the theft to your local postal inspector. Content Detail

I am planning a funeral (2)+

I am considering a reverse mortgage (1)+

Understanding your credit (3)+

Financial rights (2)+

What should I do about debt collectors? (1)+

  • Sample Cease Letter

    Are debt collectors constantly calling you? Do you feel harassed by these calls? You can stop debt collection calls by sending a "cease letter" to the debt collector stating that you want them to stop contacting you. Here is an easy-to-use sample letter that you can type into directly or that you can print and fill out by hand. Content Detail

    New Economy Project

What should I do about problems with my utilities? (4)+

  • Can my utilities be shut off?

    Find out when and why your utilities can be shut off and when they cannot be, according to New York State Law. This resource is designed for residents of Nassau and Suffolk counties. Read More

    Nassau Suffolk Law Services
    Read this in:
    Spanish / Español
  • Do you need help paying your heating bill?

    This pamphlet provides information on resources in Ulster County that can help you if you are having a hard timing paying your heating bill. Content Detail

    RUPCO and Ulster County Corps
  • How To Help Older Americans Avoid Loss Of Utility Services

    This article provides tips on how to prevent the loss of utility services for seniors. Read More

    National Consumer Law Center
  • PSC Programs and Protections for Senior Citizens

    As an elderly utility customer in New York State, you are protected by special rules enforced by the Public Service Commission. These rules apply to gas, electric, steam and telephone companies and give you specific rights in many areas. For example, if you are on a fixed income and have wondered if you could change the billing date for a utility bill so that it arrives after you receive your monthly check -- the answer is YES. Many more protections are available to you. The information you are about to read will tell you everything you always wanted to know about your utility rights. Content Detail

    New York State Office for the Aging

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