New York

It is important to put your request for repairs or services in writing, even if you have already spoken to your landlord, manager or super.

You can use the letter below as a guide. Download it and fill it out with your personal information. 

Be sure to keep a copy of your letter and proof that you mailed it. To prove you mailed it, send it certified mail, with return receipt requested.

Include the following details in your letter:

• The problem in your home.
• Each time you complained to your landlord or asked for the problem to be fixed.
• What promises--if any--your landlord made about making the repairs.