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Format
Learn the basics (5)
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False advertising: How to spot it and what you can do about it
This is a 5-page PDF published to teach you about false advertising and how to make a complaint to the Department of Consumer Affairs. Content Detail
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Fraud Against Seniors
The FBI’s Common Fraud Schemes webpage provides tips on how you can protect yourself and your family from fraud. Content Detail
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Refund Policy Guide
Information about the New York State law on refund policies. Content Detail
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Slamming: Switching Your Authorized Telephone Company Without Permission
This article will tell you what to do if your phone service was changed without your consent. Content Detail
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Used Car Sales Consumer Guide
Buying a Used Car? The Department of Consumer Affairs (DCA) has created these tips to help you. Follow this link to learn more. Content Detail
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- Spanish / Español
I am having a problem with a credit company or a loan company (4)
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File a Consumer Complaint with the NY Attorney General Online
If you have a complaint against another individual, a business or a company regarding an online or in-store transaction, the New York Attorney General's Internet Bureau Mediation Unit may be able to help you secure a refund or repair. Before you file a complaint, read the overview carefully to make sure you qualify for help. Read More
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How do I report a scam?
Are you or someone you know being taken advantage of financially? This resource gives some background on financial exploitation and fraud and explains how to report different types of scams. This resource is designed for residents of Nassau and Suffolk counties. Read More
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- Spanish / Español
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The High Cost of Payday Loans
This article explains what a payday loan is and provides an overview of abuses in payday lending. Read More
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The Truth About Credit Reports & Credit Repair Companies
Click to view this PDF for how to read your credit report and what claims from credit repair companies you should not trust. Content Detail
I want to file a complaint (3)
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File a Complaint and Check a Business License
Go to the New York City Department of Consumer affairs to find out if a business is licensed. You can make a complaint from the same page. Content Detail
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The Lawyers Fund for Client Protection
This website was created to protect clients from shady encounters and dealings with attorneys. It features FAQs, phone directory's with important contact information. Content Detail
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Your Guide to Reporting Problems to FDA
This resource provide tips for reporting any adverse effects after using a medical product, or other problems with any products that they regulate. Content Detail
- Read this in:
- Spanish / Español
I am hiring someone to work on my house (4)
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Home Improvement Consumer Guide
Information on how to find out if a home improvement contractor is licensed, what should be included in your home improvement contract and how to resolve a dispute if it occurs. Content Detail
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Home Improvement Contractor Tip Sheet
Quick tips to guide you chose your next contractor. Content Detail
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- Spanish / Español
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Quick Tips When Hiring a Home Improvement Contractor
Explains how to check if your home improvement contractor is licensed, and more. Content Detail
I am planning a funeral (2)
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A Consumer's Guide to Arranging a Funeral
This link will take you to a page on the NY Department of Health website written to help you find helpful information and learn about your rights if you are planning a funeral. Content Detail
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Paying Final Respects: Your Rights When Buying Funeral Goods And Services
This resource provides valuable information when purchasing funeral goods and services. Content Detail
- Read this in:
- Spanish / Español
I am buying a home or moving (2)
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Hiring a moving company
Learn about what you should know before hiring a moving company. Content Detail
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Tips for First-Time Homebuyers
Quick tips on how first-time homebuyers can protect themselves. Content Detail
I want to know about employment agencies (1)
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What you need to know about employment agencies
Learn about your rights before you sign a contract. Content Detail
I want to know about tenant screening reports (2)
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Housing Court Records & Your Credit Report
This fact sheet explains how being sued by your landlord can affect your credit report. Content Detail
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- Spanish / Español
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Tenant screening reports
Follow this link to find answers to your questions about tenant screening reports from HousingCourtAnswers.org. Content Detail
