New York

Learn the basics (5)+

• False advertising: How to spot it and what you can do about it

  This is a 5-page PDF published to teach you about false advertising and how to make a complaint to the Department of Consumer Affairs. Content Detail

  By:

  NYC Department of Consumer Affairs

• Fraud Against Seniors

  The FBI’s Common Fraud Schemes webpage provides tips on how you can protect yourself and your family from fraud. Content Detail

  By:

  Federal Bureau of Investigation

• Refund Policy Guide

  Information about the New York State law on refund policies. Content Detail

  By:

  New York City Department of Consumer Affairs

• Slamming: Switching Your Authorized Telephone Company Without Permission

  This article will tell you what to do if your phone service was changed without your consent. Content Detail

  By:

  Federal Communications Commission

  Read this in:

  Spanish / Español

  Korean / 한국어

  Russian / Pусский

  Tagalog / Pilipino

  Vietnamese / Tiếng Việt

  Chinese / 中文

• Used Car Sales Consumer Guide

  Buying a Used Car? The Department of Consumer Affairs (DCA) has created these tips to help you. Follow this link to learn more. Content Detail

  By:

  New York City Department of Consumer Affairs

  Read this in:

  Spanish / Español

I am having a problem with a credit company or a loan company (3)+

• File a Consumer Complaint with the NY Attorney General Online

  If you have a complaint against another individual, a business or a company regarding an online or in-store transaction, the New York Attorney General's Internet Bureau Mediation Unit may be able to help you secure a refund or repair. Before you file a complaint, read the overview carefully to make sure you qualify for help. Read More

  By:

  New York State Attorney General's Office

• The High Cost of Payday Loans

  This article explains what a payday loan is and provides an overview of abuses in payday lending. Read More

  By:

  National Consumer Law Center

• The Truth About Credit Reports & Credit Repair Companies

  Click to view this PDF for how to read your credit report and what claims from credit repair companies you should not trust. Content Detail

  By:

  National Consumer Law Center

  Read this in:

  Spanish / Español

  Korean / 한국어

  Russian / Pусский

  Vietnamese / Tiếng Việt

  Chinese / 中文

I want to file a complaint (3)+

• File a Complaint and Check a Business License

  Go to the New York City Department of Consumer affairs to find out if a business is licensed. You can make a complaint from the same page. Content Detail

  By:

  NYC Department of Consumer Affairs

• The Lawyers Fund for Client Protection

  This website was created to protect clients from shady encounters and dealings with attorneys. It features FAQs, phone directory's with important contact information. Content Detail

  By:

  New York State Unified Court System

• Your Guide to Reporting Problems to FDA

  This resource provide tips for reporting any adverse effects after using a medical product, or other problems with any products that they regulate. Content Detail

  By:

  US Food and Drug Administration

  Read this in:

  Spanish / Español

I am hiring someone to work on my house (4)+

• Home Improvement Consumer Guide

  Information on how to find out if a home improvement contractor is licensed, what should be included in your home improvement contract and how to resolve a dispute if it occurs. Content Detail

  By:

  New York City Department of Consumer Affairs

• Home Improvement Contractor Tip Sheet

  Quick tips to guide you chose your next contractor. Content Detail

  By:

  New York State Attorney General's Office

  Read this in:

  Spanish / Español

• Home Improvement Estimate and Final Contract

  Content Detail

  By:

  New York City Department of Consumer Affairs

• Quick Tips When Hiring a Home Improvement Contractor

  Explains how to check if your home improvement contractor is licensed, and more. Content Detail

  By:

  New York City Department of Consumer Affairs

I am planning a funeral (2)+

• A Consumer's Guide to Arranging a Funeral

  This link will take you to a page on the NY Department of Health website written to help you find helpful information and learn about your rights if you are planning a funeral. Content Detail

  By:

  New York State Department of Health

• Paying Final Respects: Your Rights When Buying Funeral Goods And Services

  This resource provides valuable information when purchasing funeral goods and services. Content Detail

  By:

  Federal Trade Commission

  Read this in:

  Spanish / Español

I am buying a home or moving (2)+

• Hiring a moving company

  Learn about what you should know before hiring a moving company. Content Detail

  By:

  New York State Attorney General's Office

• Tips for First-Time Homebuyers

  Quick tips on how first-time homebuyers can protect themselves. Content Detail

  By:

  New York State Attorney General's Office

I want to know about tenant screening reports (2)+

• Housing Court Records & Your Credit Report

  This fact sheet explains how being sued by your landlord can affect your credit report. Content Detail

  By:

  New Economy Project

  Read this in:

  Spanish / Español

• Tenant screening reports

  Follow this link to find answers to your questions about tenant screening reports from HousingCourtAnswers.org. Content Detail

  By:

  Housing Court Answers